Yesterday our AppTech technicians attended a workshop in Nanaimo dealing with updated service information for the Sub Zero and Wolf line of appliances. The course included updates on the latest models, training on the latest diagnostic information as well as training on the latest servicer tools. These yearly
training sessions coupled with a direct line to the factory technical assistance phone line and internet support ensure our customers that the service after purchase is professional, experience based and committed to resolving any issues that may arise during the life of your appliance.

Phosphates have recently been banned in dishwasher detergents here in Canada and this has sparked a marked increase in complaints about washability. It is now even more important to use the right brand of soap, use a quality rinse agent, know your water Ph and keep your water temperature at 122 F. Too much heat in the water can kill the enzymes now being used to replace phosphates. Temperatures too cold will not activate the enzymes.